Effective Date: 4th September 2025
At Foneme (www.foneme.in), your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined in this policy. If you do not agree with the terms, please do not access the site.
1. Information We Collect
When you visit or interact with www.foneme.in, we may collect the following types of information:
a. Personal Information
When you make a purchase or attempt to make a purchase, we collect:
• Your name
• Billing and shipping address
• Email address
• Phone number
• Order details
We use this information to process your orders and provide customer support.
b. Non-Personal Information
We may also collect data such as:
• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on our website
This data helps us improve user experience and website performance.
2. Payment Information
We do not collect or store any payment information on our website.
All payments are securely processed through trusted third-party payment gateways, which are PCI-DSS compliant.
You will be redirected to the payment gateway’s interface during checkout, where your payment details are handled securely.
3. Use of Information
We use the information collected to:
• Fulfill and manage your orders
• Provide order confirmations and updates
• Respond to customer service requests
• Improve our website and services
• Send promotional emails (only with your consent)
We do not sell, rent, or trade your personal information to third parties.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Remember your preferences
• Analyze site traffic and usage
• Enable core functionality of our eCommerce platform
You can choose to disable cookies through your browser settings, though this may impact your user experience.
5. Third-Party Services
We may use third-party service providers for:
• Payment processing
• Shipping and logistics
• Marketing and analytics
These third parties have access to personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. Data Retention
We retain your personal information only for as long as necessary to:
• Complete your purchase
• Comply with legal obligations
• Resolve disputes
• Enforce our policies
7. Your Rights
Depending on your location, you may have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict our processing of your data
• Withdraw consent where applicable
To exercise any of these rights, please contact us at foneme.care@gmail.com.
8. Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
9. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a minor, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date“. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
📧 Email: foneme.care@gmail.com
🌐 Website: www.foneme.in